Hibiscus Lodge
Your accomodation guide
Property Wi-Fi
Network:
Password:
Wi-Fi Help:
Air Conditioning
If you experience difficulty connecting to the Wi-Fi, locate the modem - generally found on the kitchen bench or near the TV - switch it off, wait a moment, then turn it back on and try reconnecting. If you're still unable to connect, please check the network details located on the modem.
As with internet services across an island location, connection speeds and reliability can occasionally vary, and you may experience brief periods of slower speeds or interrupted connectivity during your stay. If your connection doesn't return after restarting the modem, please contact Hamilton Island Holiday Apartments on 1800 135 539 and our team will be happy to assist.
Oven
TV Troubleshooting
Power
Rubbish & Recycling
Additional Property Information
Property Supplies
A complimentary starter pack is provided for your arrival, including detergent, soap, toilet paper and garbage bags to help get you settled in.
Should you require any additional supplies during your stay, the local IGA supermarket is just a short buggy ride away.
Check Out
The valet team will contact you between 4:00pm and 6:00pm on the afternoon prior to your departure via text message or phone call. They’ll confirm your transfer time and provide all the details you need for departure the following day.
Standard check-out time is 10:00am, unless otherwise advised by the valet team.
Where possible, the team will always try to accommodate a later check-out. There’s no need to request this in advance - if availability allows, they’ll let you know. While a late check-out cannot be guaranteed, the team will always do their best to provide you with a little extra time where possible.