Hamilton Island is a place we know intimately.

Not only do we operate as Hamilton Island Holiday Apartments (HIHA), we also own and run Complete Island Services (CIS), our dedicated on island cleaning and personal valet company, alongside a full time maintenance team and Sanitising Solutions - the island’s only professional steam cleaning business. This integrated structure allows us to manage every aspect of property care in house, from presentation and maintenance to deep cleaning and operational support. It’s what makes us one of the largest and most comprehensive holiday property care groups on Hamilton Island.

Our business has been shaped by years of living, working and operating on the island. Every member of our team has spent significant time here, with more than fifty years of combined on island experience between us. That depth of knowledge gives us an understanding of how this island truly works - its seasons, its patterns, and its unique demands, in a way that can only come from having lived it.

We specialise in managing exceptional holiday homes and apartments that showcase the very best of island living. From luxury beachfront properties to relaxed family retreats, each property in our portfolio is managed with care, intention and a deep understanding of what guests expect when choosing Hamilton Island as their destination. These aren’t just places to stay, they’re holiday homes designed to deliver memorable experiences that encourage repeat visitation and strong long term performance for our owners.

Our knowledge goes far beyond aesthetics or presentation. We understand the island’s seasons, booking patterns, flight schedules and demand cycles because we have lived them ourselves. We know when to push, when to adjust, and when to pivot. We don’t simply set a rate and hope for the best - we actively manage pricing, availability and marketing every day, using real world insight and constant hands on involvement to maximise performance.

At HIHA, we grind for bookings. We fight for visibility. We respond quickly to market changes and we adapt continually because successful holiday home management on Hamilton Island requires far more than a passive approach. It requires experience, commitment and people who genuinely understand how this island works.