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Terms and Conditions

  • 1. $300 deposit taken when booking a property 
  • 2. Final payment is due 3 week prior to arrival
  • 3. If booking is cancelled any time prior to 6 weeks then $300 deposit refundable however, if cancelled 3-6weeks prior to arrival then $300 deposit is not refundable.
  • 4. If cancellation is less than 3 weeks before arrival 100% cancellation fee applies
  • 5. No credit card fee is charged to the guest on credit card transaction for initial deposit.
  • 6. Final balance can be paid via direct deposit into account or via credit card over the phone. A 1% surcharge applies on final payments if you choose to pay via credit card.
  • 7. To pay final balance by credit card call 1800 135 539 
  • 8. If final payment has not been paid 7 days prior to the arrival date, HIHA will charge the original card that the deposit was made on.
 
 
COMPANY DETAILS:

HIHA Pty Ltd 

1800 135 539

ABN: 20 155 737 330

Real Estate licence: 3535834

Address: PO BOX 709, Torquay  Vic  3228


HIHA are a booking agent for holiday properties on Hamilton Island. We specialise in personal service for luxury properties. 

The currency is all in AUD 

Card types accepted: Master Card and Visa only

All transaction secure – 128 bit sever